These Terms & Conditions govern your use of jillivo Casino and all services available at jillivo.vip. Please read them carefully before registering or placing any wagers.
A plain-language summary of the most important points — the full legal text follows below.
You must be at least 21 years old to register and use jillivo Casino. This is a strict legal requirement under Philippine gaming regulations. Underage accounts will be permanently closed.
Each player may hold only one jillivo account. Duplicate accounts are prohibited and may result in forfeiture of balances and permanent suspension from the platform.
All bonuses and promotions are subject to wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal is permitted. Terms vary per promotion.
You are responsible for keeping your jillivo login credentials confidential. jillivo will never ask for your password via email or chat. Report any unauthorized access immediately.
Withdrawals are processed to the same payment method used for deposit where possible. Identity verification may be required before processing any withdrawal from your jillivo account.
jillivo operates under applicable Philippine gaming regulations. These Terms are governed by Philippine law. By using jillivo, you confirm you are accessing the platform from a permitted jurisdiction.
1.1 These Terms apply to all users of jillivo.vip, including visitors, registered players, and any person who accesses or uses any feature, game, promotion, or service offered by jillivo Casino.
1.2 By clicking "Register," "Sign Up," "I Agree," or by otherwise accessing or using jillivo's services, you acknowledge that you have read these Terms in full and agree to comply with them. Your continued use of jillivo following any update to these Terms constitutes your acceptance of the revised Terms.
1.3 These Terms should be read in conjunction with jillivo's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and jillivo.
1.4 jillivo reserves the right to modify, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or prominent notice on jillivo.vip. It is your responsibility to review these Terms periodically.
2.1 To be eligible to register and use jillivo Casino, you must:
2.2 jillivo reserves the right to request proof of age, identity, and address at any time. Failure to provide satisfactory documentation within the timeframe specified by jillivo may result in account suspension or closure.
2.3 By registering, you represent and warrant that all information you provide to jillivo is accurate, complete, and current. Providing false information, including a false date of birth, is a material breach of these Terms.
To access jillivo Casino's full range of games and services, you must create a registered account. During registration, you will be required to provide a valid email address, a Philippine mobile number, your date of birth, and a unique username and password. All information provided must be accurate and kept up to date.
Each player is permitted to hold only one (1) jillivo account. The creation of multiple accounts by a single individual — whether using different email addresses, names, or payment methods — is strictly prohibited. jillivo employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, jillivo reserves the right to close all associated accounts and forfeit any balances therein.
You are solely responsible for maintaining the confidentiality of your jillivo login credentials, including your username and password. You must not share your account credentials with any third party. jillivo will never ask you for your password via email, live chat, or any other communication channel.
You must notify jillivo's support team immediately if you suspect unauthorized access to your account. jillivo will not be liable for any losses resulting from unauthorized use of your account where you have failed to take reasonable steps to protect your credentials.
jillivo may require you to complete identity verification ("Know Your Customer" or KYC) procedures at any time, including before processing withdrawals. Acceptable documents include a government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), proof of address, and proof of payment method ownership. Failure to complete KYC within the required timeframe may result in account suspension.
jillivo accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as listed on the jillivo.vip platform. The minimum deposit amount is ₱100. Deposits are generally credited to your jillivo account instantly or within a few minutes, depending on the payment method used.
All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted. jillivo reserves the right to return deposits made from third-party accounts and to suspend the associated player account pending investigation.
Withdrawal requests are processed to the same payment method used for the original deposit where technically possible. The minimum withdrawal amount is ₱200. jillivo aims to process withdrawal requests within five (5) minutes for GCash and PayMaya, and within one (1) to three (3) business days for bank transfers to BPI, BDO, and Metrobank.
jillivo reserves the right to request additional verification documents before processing any withdrawal. Withdrawals will not be processed to third-party accounts under any circumstances.
All transactions on jillivo are conducted in Philippine Peso (PHP / ₱). jillivo is not responsible for any currency conversion fees or exchange rate differences applied by your bank or payment provider.
jillivo does not charge transaction fees on standard deposits or withdrawals. However, your payment provider may apply their own fees. Please check with your bank or e-wallet provider for details.
jillivo offers various bonuses and promotions to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions. All bonuses are subject to the specific terms and conditions published alongside each promotion, as well as these general bonus terms.
Unless otherwise stated in the specific promotion terms, all bonus funds credited to your jillivo account are subject to a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from bonus funds may be withdrawn. The applicable wagering requirement will be clearly stated in each promotion's terms.
Bonuses are available to eligible registered players only. jillivo reserves the right to determine eligibility at its sole discretion. Players who have self-excluded or who are subject to account restrictions are not eligible for bonuses. Only one bonus may be active at a time unless otherwise specified.
jillivo actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim bonuses more than once, using low-risk betting strategies to meet wagering requirements, colluding with other players, or any other conduct designed to exploit jillivo's bonus system. Where bonus abuse is detected, jillivo reserves the right to void the bonus, cancel any associated winnings, and suspend or permanently close the player's account.
Bonus funds and free spins that are not used within the validity period specified in the promotion terms will expire automatically. Expired bonuses cannot be reinstated. jillivo is not obligated to notify players of impending bonus expiry, though it may do so as a courtesy.
6.1 All games available on jillivo.vip are provided by licensed third-party game providers. Each game is governed by its own rules, which are accessible within the game interface. In the event of a conflict between a game's specific rules and these Terms, these Terms shall prevail.
6.2 All game outcomes on jillivo are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by physical dealing and spinning processes conducted in real time. jillivo does not manipulate game outcomes.
6.3 In the event of a technical malfunction, disconnection, or system error during gameplay, jillivo reserves the right to void the affected game round and return the wager to the player's account. jillivo's decision in such matters is final.
6.4 Players are responsible for ensuring they have a stable internet connection before placing wagers. jillivo is not liable for losses resulting from connectivity issues on the player's side.
6.5 Minimum and maximum bet limits apply to all games and are displayed within each game interface. jillivo reserves the right to adjust bet limits at any time without prior notice.
The following conduct is strictly prohibited on jillivo and constitutes a material breach of these Terms:
8.1 jillivo is committed to promoting responsible gaming among all Filipino players. Gambling is intended to be an enjoyable form of entertainment. If gambling stops being fun and starts causing financial, emotional, or social harm, it is important to seek help.
8.2 jillivo provides the following responsible gaming tools to all registered players:
8.3 To activate any responsible gaming tool, log in to your jillivo account and navigate to the Responsible Gaming section of your account settings, or contact jillivo's 24/7 support team.
8.4 jillivo strictly enforces the 21+ age requirement and employs age verification measures to prevent underage gambling. If you are concerned that a minor may be accessing jillivo, please contact our support team immediately.
8.5 Players are encouraged to seek professional support if they feel their gambling is becoming problematic. jillivo supports the responsible gaming initiatives overseen by PAGCOR (Philippine Amusement and Gaming Corporation) and encourages players to consult PAGCOR's responsible gaming resources for additional guidance.
9.1 jillivo collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at jillivo.vip/privacy-policy. By using jillivo's services, you consent to the collection and processing of your personal data as described in the Privacy Policy.
9.2 jillivo implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is 100% secure, and jillivo cannot guarantee absolute security.
9.3 jillivo will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, game providers, and regulatory authorities as necessary to provide jillivo's services and comply with legal obligations.
9.4 You have the right to access, correct, or request deletion of your personal data held by jillivo, subject to applicable legal and regulatory retention requirements. To exercise these rights, contact jillivo's support team.
10.1 All content on jillivo.vip, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the platform, is the property of jillivo or its licensors and is protected by applicable intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use jillivo.vip for personal, non-commercial entertainment purposes only. This licence does not include the right to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on jillivo.vip.
10.3 Any unauthorized use of jillivo's intellectual property is strictly prohibited and may result in legal action.
11.1 jillivo's services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, jillivo disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.2 jillivo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of jillivo's services, including but not limited to loss of profits, loss of data, or loss of goodwill.
11.3 jillivo's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of jillivo's services shall not exceed the total amount deposited by you into your jillivo account in the thirty (30) days preceding the event giving rise to the claim.
11.4 Nothing in these Terms shall limit or exclude jillivo's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.
11.5 jillivo is not responsible for any losses arising from your failure to comply with these Terms, including losses resulting from unauthorized account access due to your failure to maintain the security of your login credentials.
12.1 You may close your jillivo account at any time by contacting jillivo's support team. Upon closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.
12.2 jillivo reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:
12.3 Where an account is closed due to a breach of these Terms, jillivo reserves the right to forfeit any remaining balance, including both real-money and bonus funds.
13.1 jillivo reserves the right to amend, update, or replace these Terms at any time. The date of the most recent revision will be indicated at the top of this page.
13.2 Where changes are material, jillivo will provide reasonable notice to registered players via email or a prominent notice on jillivo.vip. Your continued use of jillivo's services after the effective date of any amendment constitutes your acceptance of the revised Terms.
13.3 If you do not agree to any amended Terms, you must stop using jillivo's services and close your account in accordance with Section 12.1.
14.1 These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
14.2 In the event of a dispute between you and jillivo, you are encouraged to contact jillivo's support team in the first instance to seek an amicable resolution. jillivo will endeavour to respond to all formal complaints within five (5) business days.
14.3 If a dispute cannot be resolved through jillivo's internal complaints process, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.
14.4 jillivo's decisions on matters relating to game outcomes, bonus eligibility, and account status are final and binding, subject to the dispute resolution process described in this section.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact jillivo's support team:
jillivo's support team includes Filipino-speaking agents available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines.
Now that you know the rules, join thousands of Filipino players who trust jillivo for fair games, fast GCash payouts, and 24/7 support. Must be 21 or older to play.
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